Privacy policy

Privacy Policy for SnapSocials

Last Updated: [Date]

1. Introduction

Welcome to SnapSocials. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://snapsocials.com and use our services (collectively, the "Services").

Please read this privacy policy carefully. By using our Services, you consent to the practices described in this policy. If you do not agree with the terms of this policy, please do not access the site or use our services.

We may update this policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

2. Information We Collect

We collect information that you provide directly to us, information we get from your use of our Services, and information from third parties.

A. Information You Provide to Us:

Account Information: To create an account, you provide us with personal data such as your name, username, password, email address, phone number, and date of birth. You may also add a profile picture, header image, bio, location, and website URL.
Content You Post: We collect the content you submit to the Services, including your posts (Snaps), comments, messages (both direct and public), Spaces audio data, and broadcasts. This also includes your likes, reposts, and the lists you create.
Payment Information: If you purchase any paid services (e.g., SnapSocials Blue, tips), our payment processors (like Stripe) will collect and store your payment instrument information. We only store a tokenized reference to this information.
Communications: When you contact us for support or otherwise communicate with us, we collect your contact information and the contents of that communication.

B. Information We Collect Automatically:

Usage Data: We collect information about your interactions with our Services, such as the pages you view, the links you click, the time and duration of your visits, and other engagement metrics.
Log Data and Device Information: We automatically receive information from your browser or device, including your IP address, browser type, operating system, device identifiers, and mobile network information.
Cookies and Tracking Technologies: We use cookies, pixel tags, and similar technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Location Information: We may infer your approximate location based on your IP address. With your permission, we may collect precise location data from your mobile device.

C. Information From Third Parties:

We may receive information about you from other users, such as when someone mentions you in a post or adds you to a list.
If you link your SnapSocials account to another service (like Google or Apple for sign-in), we may receive information from that service.
Advertisers and partners may provide us with information about the success of their campaigns and your interaction with them.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our Services.
To create and manage your account.
To personalize your experience and show you content we believe you will find interesting.
To communicate with you, including sending service-related announcements, security alerts, and support messages.
To monitor and analyze trends, usage, and activities in connection with our Services.
To detect, investigate, and prevent fraudulent transactions, abuse, security incidents, and other harmful activity.
To personalize and measure the effectiveness of advertisements.
To comply with our legal obligations and protect our rights and the rights of our users.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following situations:

Publicly: Your profile information and the content you post publicly (your Snaps, replies, lists) are, by design, viewable by anyone on the internet.
With Your Consent: We will share your information when you direct us to, such as when you authorize a third-party application to access your account.
Service Providers: We share information with vendors, consultants, and other service providers who need access to perform work on our behalf (e.g., hosting, analytics, customer support, payment processing).
For Legal Reasons: We may disclose information if we believe it is necessary to comply with a legal obligation, protect our rights and property, protect the safety of our users or the public, or to prevent fraud or abuse.
Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred.

5. Advertising and Analytics

We use third-party advertising partners, such as Google Ads, to serve ads on our platform.
These partners use cookies and similar technologies to collect information about your activities on our Services and other sites to provide you with targeted advertisements based on your interests.
We also use analytics providers (like Google Analytics) to help us understand how users interact with our Services.

6. Your Privacy Rights and Choices

Depending on your location, you may have the following rights:

Access and Portability: You can access and download the data associated with your account through your settings.
Correction: You can update your account information at any time in your settings.
Deletion: You can deactivate or delete your account. This will remove your profile and public content from our Services.
Opt-out of Marketing Communications: You can unsubscribe from promotional emails by following the instructions in those emails.
Cookies: You can usually set your browser to remove and reject cookies. If you do so, some parts of our Service may not function properly.
Targeted Advertising: You can opt-out of interest-based advertising on your device through your device settings (e.g., "Limit Ad Tracking" on iOS or "Opt-out of Ads Personalization" on Android) and by visiting the Digital Advertising Alliance's or Network Advertising Initiative's opt-out portals.

To exercise any of these rights, please contact us using the information in the "Contact Us" section.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Services. We also retain information to comply with legal obligations, resolve disputes, enforce our agreements, and for other legitimate business purposes.

8. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. By using our Services, you consent to such transfer.

10. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

11. Third-Party Websites

Our Service may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.